For Interelectronix , the customer comes first
From the non-binding initial consultation, to the specification and development of customer-specific touchscreens, to reliable after-sales services – the focus of all our work processes is always on customer satisfaction.
Repair instead of replacement
Our touchscreens are extremely resistant and robust against damage. Should it nevertheless happen that one of our touchscreens is damaged during use, we are of course at your disposal for professional repairs.
We take a more sustainable approach
In the field of consumer applications, there has been a trend in recent years towards the rapid replacement of defective devices or damaged screens. However, Interelectronix takes a more sustainable approach and places great emphasis on preferring repairs (if possible) to replacements.
Always spare parts in stock
Of course, we always keep spare parts for our touchscreen solutions in stock. As a result, we speed up the repair process and minimize the downtime of your application.
Direct complaint handling with end customers
We also offer business customers the great advantage of direct complaint processing. If one of your end customers has a problem or a reason for complaint, they will contact us directly. This saves you the time-consuming and personnel-intensive processing of complaints.
